FAQ

Baking Made Easy

We know you're busy chasing littles, so we've tried to think of everything you need to know, so you don't have too!

: Our Banana Muffin Mix is dairy free and nut free. Please note it is made in a facility that is not free of nuts. Our Banana Muffin Mix is not gluten free and contains wheat.
: We’re always up for a good collab! If you’ve got an idea or want to partner, send us an email at hello@birdiebakesco.com and let’s chat!
: Our Banana Muffin Mix is not as the recipe calls for eggs.
: Our Banana Muffin Mix is not certified organic at this time, but we are working on it! Until then, we’re proud to say that the below ingredients in our mix are certified organic.
Organic Unbleached Whole Wheat Flour, Organic Oat Flour, Organic Carrot, Organic Light Brown Sugar, Organic Banana, Organic Sweet Potato, Organic Apple, Organic Vanilla Extract
: Nope, no artificial anything in our Banana Muffin Mix! Just real, simple ingredients – no preservatives, colors, or flavors. Because if it’s not something we’d want to feed our family, it’s not going in the mix!
: Our Banana Muffin Mix is small batch blended in Dallas, TX.
: The facility where our Banana Muffin Mix is made is not allergen free and does contain wheat.
: All of our nutrition label info can be found on the shop page!
: The expiration date can be found on the back of your Banana Muffin Mix bag!
: Once made, we recommend storing the baked banana muffins in the refrigerator and to consume within 5-7 days. If freezing, we recommend consuming within 2-3 months.
Birdie Bakes Co. is not responsible for damage or spoilage caused by improper storage, handling, or failure to follow instructions after delivery.
: Our Banana muffins are perfect for little ones who are safely able to chew solids and are ready for some tasty, supervised snack time!
: At the moment, our Banana Muffin Mix is only available by purchase on our website. Want to see our Banana Muffin Mix sold at your local market? Let us know by emailing hello@birdiebakesco.com
: At the moment, we only ship inside the US but we hope to ship outside of the US in the future!
: Yes, we do! If you’re interested in offering our Banana Muffin Mix in your store or need to place a bulk order, we’d love to chat. Say hi at hello@birdiebakesco.com to get started!
: We know you’re busy and eager to get your hands on our muffins! We’ll get your order processed within 3 business days. Orders placed on weekends or holidays will be processed on the next business day. Standard shipping is estimated to take 3-7 business days. Just a heads up—holiday shipping might take a little longer! Keep an eye on your email for tracking info and details.
: At Birdie Bakes Co., we take pride in the quality of our products and want you to enjoy your purchase! Due to the perishable nature of our items, all sales are final, and we are unable to accept returns or exchanges. Customers are responsible for reviewing their order carefully prior to checkout.
If there is an issue with your order, please contact orders@birdiebakesco.com within 7 calendar days of delivery with the following information:
Your order number
A description of the issue
A clear photo of the product and packaging
The date the package was received
We will do our best to remedy the situation!
Refunds, if issued, will be processed to the original method of payment within 10 business days of approval. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received the funds, please contact us at orders@birdiebakesco.com.

Birdie Bakes Co. is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping addresses provided by the customer, or for packages that are not retrieved in a timely manner. These orders are not eligible for replacement, or refund.
Birdie Bakes Co. is not responsible for delays caused by shipping carriers or events outside our control (including weather or natural disasters). However, if your package arrives damaged due to shipping, please notify us at orders@birdiebakesco.com within 7 calendar days of delivery so we can assist you!
: Once an order has been placed, we are unable to accommodate cancellations or modifications. This policy is in place due to the perishable nature of our items. We recommend double-checking all order details before finalizing your purchase. If you encounter any issues with your order, please reach out to us at orders@birdiebakesco.com and we’ll do our best to resolve the matter!
: Yes, our pouches are made from FDA certified food safe film, free of BPA or any PFAS chemicals!

: Our Banana Muffin Mix is dairy free and nut free. Please note it is made in a facility that is not free of nuts. Our Banana Muffin Mix is not gluten free and contains wheat.
: We’re always up for a good collab! If you’ve got an idea or want to partner, send us an email at hello@birdiebakesco.com and let’s chat!
: Our Banana Muffin Mix is not as the recipe calls for eggs.
: Our Banana Muffin Mix is not certified organic at this time, but we are working on it! Until then, we’re proud to say that the below ingredients in our mix are certified organic.
Organic Unbleached Whole Wheat Flour, Organic Oat Flour, Organic Carrot, Organic Light Brown Sugar, Organic Banana, Organic Sweet Potato, Organic Apple, Organic Vanilla Extract
: Nope, no artificial anything in our Banana Muffin Mix! Just real, simple ingredients – no preservatives, colors, or flavors. Because if it’s not something we’d want to feed our family, it’s not going in the mix!
: Our Banana Muffin Mix is small batch blended in Dallas, TX.
: The facility where our Banana Muffin Mix is made is not allergen free and does contain wheat.
: All of our nutrition label info can be found on the shop page!
: The expiration date can be found on the back of your Banana Muffin Mix bag!

: Once made, we recommend storing the baked banana muffins in the refrigerator and to consume within 5-7 days. If freezing, we recommend consuming within 2-3 months.
Birdie Bakes Co. is not responsible for damage or spoilage caused by improper storage, handling, or failure to follow instructions after delivery.
: Our Banana muffins are perfect for little ones who are safely able to chew solids and are ready for some tasty, supervised snack time!
: At the moment, our Banana Muffin Mix is only available by purchase on our website. Want to see our Banana Muffin Mix sold at your local market? Let us know by emailing hello@birdiebakesco.com
: At the moment, we only ship inside the US but we hope to ship outside of the US in the future!
: Yes, we do! If you’re interested in offering our Banana Muffin Mix in your store or need to place a bulk order, we’d love to chat. Say hi at hello@birdiebakesco.com to get started!
: We know you’re busy and eager to get your hands on our muffins! We’ll get your order processed within 3 business days. Orders placed on weekends or holidays will be processed on the next business day. Standard shipping is estimated to take 3-7 business days. Just a heads up—holiday shipping might take a little longer! Keep an eye on your email for tracking info and details.
: At Birdie Bakes Co., we take pride in the quality of our products and want you to enjoy your purchase! Due to the perishable nature of our items, all sales are final, and we are unable to accept returns or exchanges. Customers are responsible for reviewing their order carefully prior to checkout.
If there is an issue with your order, please contact orders@birdiebakesco.com within 7 calendar days of delivery with the following information:
Your order number
A description of the issue
A clear photo of the product and packaging
The date the package was received
We will do our best to remedy the situation!
Refunds, if issued, will be processed to the original method of payment within 10 business days of approval. Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received the funds, please contact us at orders@birdiebakesco.com.

Birdie Bakes Co. is not responsible for orders that cannot be delivered due to incorrect or incomplete shipping addresses provided by the customer, or for packages that are not retrieved in a timely manner. These orders are not eligible for replacement, or refund.
Birdie Bakes Co. is not responsible for delays caused by shipping carriers or events outside our control (including weather or natural disasters). However, if your package arrives damaged due to shipping, please notify us at orders@birdiebakesco.com within 7 calendar days of delivery so we can assist you!
: Once an order has been placed, we are unable to accommodate cancellations or modifications. This policy is in place due to the perishable nature of our items. We recommend double-checking all order details before finalizing your purchase. If you encounter any issues with your order, please reach out to us at orders@birdiebakesco.com and we’ll do our best to resolve the matter!
: Yes, our pouches are made from FDA certified food safe film, free of BPA or any PFAS chemicals!